Your Guide to Online Reputation: Managing, Monitoring & More
Online Reputation: Managing, Monitoring, & More
Your business’s reputation has many different sides: the quality of your products or services, the experience your customers have, and the opinions people share about your business. In the age of the internet, your reputation is all of those things and more.
Today, consumers have become more comfortable posting comments and reviews about their experiences with businesses online. Because of this, the internet has become a vital resource consumers turn to when researching a purchase. You have the ability to strengthen your brand reputation if you know how to properly manage your online reputation.
With this free guide, you will learn:
Why online reputation is important
How to assess your online reputation
The steps to monitor your online reputation
How to respond to both positive and negative reviews